296439 - Systems Engineering Consultant/Expert

  • Post Date:May 3, 2022
  • Apply Before: May 3, 2023
  • Views 20
0 Applications
  • Pay Rate 74.55
Job Description

Receive monitoring anomaly requests, create monitoring event/incident timelines, and diagnose issues with monitoring system • Recommend and implement changes to monitoring policies or logic to resolve the monitoring issues • Write OQL/SQL queries and scripts to support the Netcool admin requirements • Develop custom scripts for Network Monitoring and Automation Tools (goLang, perl, python, PHP, shell) • Knowledge of event management, database structures and SQL, network management principles, network protocols including TCP/IP, SNMP, IPSLA, IPFIX, operating system utilities (ftp, telnet, sftp, ssh, text editors), • Design and implement integration solutions for network performance and event management • Configure integrations to ITSM solutions (BMC) • Knowledge of data level integration to commercial APIs using interfaces such as restconf • Design, configure, and support Network Monitoring tools such as IBM Network Operations Insight (ASM, Omnibus, Impact, probes, ITNM) • Collaborate with Engineering on new monitoring capabilities • Provide tier 2 support for network monitoring solutions • Maintain current knowledge of industry trends and potential impact on Network Monitoring Tools • Knowledge of log analytics tools to create queries and dashboards in tools such as Humio, Splunk, LogZilla Develop and improve Humio’s monitoring, observability, and MTTR Develop customer facing tooling written in Go (Humio Kubernetes Operator, Humio CLI) • Knowledge of how SLIs and SLOs to ensure availability and performance • Working understanding of cloud-based networking concerns such as load balancers and VPCs on AWS, Azure, or GCP
Skills Required:
• Strong SNMP knowledge and MIB analysis experience • CCNA certification, or equivalent experience • Knowledge of Telco circuit testing and monitoring • Optical network knowledge desirable but not required • Netcool Impact • Netcool Omnibus • Netcool Impact • IBM Tivoli Network Manager • Scripting (i.e., Perl, sh) • P/SQL • Netcool OQL • Cacti (opensource) network performance monitoring and Cacti THOLD Plugin
Skills Preferred:
Splunk Python AWS Linux Chef Git Humio You will also have exposure to… ElasticSearch Golang programming Okta/LDAP (operational knowledge) Kafka
Experience Required:
• ITIL process and operational experience in a large enterprise (i.e., Incident, Problem, Config, Change) • Hands-on admin experience with enterprise fault management systems. IBM Netcool highly-desirable; but other product experience will be accepted (i.e., HP, BMC) • Experience with standard network designs: WAN, LAN, Datacenter LAN
Experience Preferred:
2+ years operating production infrastructure
Education Required:
BS in Computer Science or related field
Education Preferred: